Refund & Cancellation Policy
Last updated: October 2026
outxbid.com operates an open digital discovery leaderboard, collects every payment, and handles any refund due under this policy.
Bids on outxbid.com are final and non-refundable. A bid buys a position on a live public leaderboard the moment payment completes; being outbid later, or a listing being hidden for a rules violation, does not create a refund.
Technical Issues & Verification Delay
If you were charged by the payment gateway but your listing did not appear on the live board within 30 minutes, please contact us with your payment reference ID. We will promptly fix the listing or refund the payment within 5–7 working days.
In the rare event of duplicate charges resulting from network gateway timeouts where two charges were captured for a single intended increment, our support desk will promptly issue a refund for the extra duplicate transaction upon verification.
Chargebacks & Payment Disputes
By completing a payment you confirm you have read the rules and authorize the charge. Every bid is applied to the board the moment it completes, so the service is delivered instantly.
If you have any issue with a payment, contact info@outxbid.com before initiating a payment dispute or chargeback; we resolve genuine issues quickly. Nothing in this policy limits rights that cannot legally be excluded.